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Privacy Policy

Effective Date: March 4, 2025

1. Introduction

Welcome to The Mud Island's Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

2. Information We Collect

We collect the following personal information to provide and enhance our services:

  • Personal Details: Name, phone number, and physical address.

  • Payment Information: Details necessary to process your payments.

  • Reservation Information: Data related to your bookings and dining preferences.

  • Aggregated Data: Non-personal information such as website traffic patterns and user interactions.

3. How We Use Your Information

Your personal information is utilized for the following purposes:

  • Reservations: To manage and confirm your bookings.

  • Customer Service: To address inquiries, feedback, or concerns.

  • Marketing & Loyalty Programs: To inform you about promotions, events, and special offers, and to manage loyalty rewards.

  • Targeted Advertising: To provide personalized advertisements based on your preferences.

4. Consent and Opt-Out

By providing your personal information, you consent to its use as described in this policy. You have the right to withdraw this consent at any time:

  • Opt-Out: You can opt out of marketing communications by unchecking the subscription box during data submission or by following the opt-out instructions provided.

  • Withdrawal of Consent: To revoke consent for data usage, please contact us at 9065814514.

5. Data Security

We prioritize the protection of your data:

  • Security Measures: Our website employs SSL encryption to ensure secure data transmission.

  • Data Storage: Personal information is stored securely within our systems and is accessible only to authorized personnel.

6. Cookies and Tracking

Our website does not use cookies or other tracking mechanisms to collect personal data.

7. Children's Privacy

We do not impose age restrictions on our services. However, we do not knowingly collect personal information from individuals under the age of 18 without parental consent.

8. Third-Party Links

Our website may contain links to external sites, including social media platforms. Please note:

  • External Sites: We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Legal Compliance

As an Indian establishment, we comply with the Digital Personal Data Protection Act, 2023 (DPDP Act). This includes:

  • Lawful Processing: Ensuring that personal data is processed in a lawful, fair, and transparent manner.

  • Purpose Limitation: Collecting data only for specified, explicit, and legitimate purposes.

  • Data Minimization: Ensuring that data collected is adequate, relevant, and limited to what is necessary.

  • Accuracy: Taking reasonable steps to ensure personal data is accurate and up-to-date.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via our website or through direct communication channels.

11. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

The Mud Island
Shubh Kiran Building,
Purulia Rd, New Barhi Toli,
Ranchi, Jharkhand 834001
Phone: 9065814514

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